Return Policy

SHOP WITH CONFIDENCE AT THERMAL TIGER

 We guarantee the quality of our products.

 When ordering from THERMAL TIGER you may be assured that our products are of the highest quality.

 Customers may return any opened or unopened product within 30 days from receipt of delivery

 All original packaging must be included and returns must be in new/resalable condition.

 Initial shipping cost that we incurred will be deducted from the refund.

 Return shipment cost belongs to the buyer unless there was an error on our end.

 For refused shipments and wrong addresses, we will deduct UPS/FedEx fees which can be anywhere from $9.99-$29.99.  

 There may be 20% restocking fee.

 Exceptions will be handled case by case.

 Please contact us to get information about any additional policies that may apply.